Member of the Week: Accord Business Solutions – Part 2

This week, we’re delighted to shine a spotlight on Accord Business Solutions, a forward-thinking technology partner rooted in helping organisations navigate IT, cybersecurity and digital transformation with confidence and clarity. Find out more in this 2 part blog:

In today’s fast-moving business environment, inefficient processes don’t just slow teams down, they increase risk and reduce visibility across the organisation. Manual approvals, disconnected systems and inconsistent workflows are common challenges, particularly for growing businesses across the Highlands and beyond.

That’s why Accord introduced Flow: a modern workflow and process automation solution designed to help businesses work more efficiently, securely and consistently. It’s a flexible business workflow platform that allows organisations to design, automate and manage everyday processes without unnecessary complexity or disruption.

In practice, Flow supports key operational areas such as procurement and purchasing management, enabling businesses to raise, approve and track purchase orders from start to finish. It strengthens job and project costing by capturing labour, materials and associated costs against specific jobs or contracts. It simplifies time and expense tracking, making entry and approval straightforward, while also delivering real-time operational visibility into costs, margins and overall performance.

Crucially, Flow reduces reliance on spreadsheets, manual administration and duplicated effort. It introduces consistent workflows, clear approvals and robust audit trails, giving leadership teams stronger governance and greater confidence in their numbers. And because Flow adapts to how a business already works, it’s easier to implement and scale over time.

The platform was born directly from Accord’s experience supporting businesses across multiple industries. Time and again, the same challenges surfaced: critical information scattered across spreadsheets and emails, a lack of real-time insight into profitability, slow and inconsistent procurement and approval processes, and off-the-shelf systems that forced businesses to change the way they operate rather than supporting it.

We created Flow to solve these issues in a simple, secure and structured way, helping teams work smarter, not harder. For businesses looking to gain clarity, control and consistency in their operations, it may not remain a best kept secret for long.

For fellow members of the Inverness Chamber of Commerce, Flow offers a practical way to strengthen operational control while freeing up time to focus on growth. Many businesses are scaling, managing projects across multiple sites, or balancing lean teams with increasing compliance demands. Flow brings structure and visibility to everyday processes, from purchasing to project costing, helping leadership teams make informed decisions with confidence. By reducing manual administration and improving financial clarity, it enables Chamber members to operate more efficiently, protect margins and build resilient, well-governed organisations ready to grow within the Highland business community.

Accord and Inverness Chamber

As a local technology and cybersecurity business based in Inverness, joining the Chamber felt like a natural step. It reflects not just who we work with, but how we work.

Building meaningful relationships with local businesses, understanding the real challenges Highland organisations face and being part of the conversations that shape the regional economy. It’s about showing up, listening, contributing and supporting growth through collaboration.

The Chamber provides a platform where collaboration happens naturally whether through events, workshops or informal conversations. That collaborative environment aligns closely with Accord’s approach: practical, supportive and focused on long term value.

What Our Happy Partners Say

Accord is proud of the long-term partnerships we’ve build with our clients. The feedback we receive consistently reflects the way we work: collaborative, clear, and focused on outcomes. See what our clients have to say!

The Accord team have played an important role in our growth journey. Their proactive approach in identifying and addressing issues before they escalate into challenges showcases their commitment to excellence. Additionally, while working closely with the RSE teams, they have developed innovative solutions distinguishing us from our competition. I would endorse Accord’s services to any business seeking dependable and efficient IT services.”Steven MacLachlan MRICS – Commercial Director, RSE Group

“Those who work with me know I’m a big believer in networking and showcasing positive experiences, so why should today be any different!

We recently partnered with Accord Business Solutions to develop a Power BI dashboard for our employee appraisals. From the initial consultation to the final delivery, Accord demonstrated exceptional expertise and dedication.

The attention to detail and commitment to understanding our unique requirements ensured that the final product was not only functional but also highly effective. The dashboard has transformed our appraisal process, providing clear and actionable insights that have greatly benefited the RSE team.

The professionalism and responsiveness of Accord’s team made the entire experience seamless and enjoyable. Not only did they provide a fantastic solution, they also took the time to understanding our business and specific needs.

If you are looking for a Power-BI partner, or wider IT support, I would highly recommend the team at Accord! Reach out to Roddy MacIver or Stephen Laurie”Grant Dalziel – Senior Talent Acquisition Manager, RSE Group

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