A north care leader has scooped a national award, beating 10 other finalists to the Quality Assurance Leader title at the Social Care Leadership Awards in London.
Jacqui Ferguson, Operations Director at Parklands Care Homes, was recognised for her commitment to improving care and supporting residents to live well.
Jacqui, from Tain, has almost 40 years’ experience in health and social care, with a professional background in nursing, care home management and regulation. Before joining Parklands in 2020 as Quality Improvement Lead, she spent 14 years as an inspector with the Care Inspectorate.
As Operations Director, she oversees the group’s 13 care homes across the Highlands, Moray and Aberdeenshire, with a strong focus on quality and continuous improvement.
Eleven of the homes are rated Very Good by the Care Inspectorate for leadership, with ten rated Very Good for supporting residents’ wellbeing.
Jacqui said, “I’m delighted to receive this award. It’s not just a personal achievement; it reflects the hard work and commitment of all the staff in Parklands who work hard every day to make a positive difference to the lives of our lovely residents. As a team, we will continue to drive improvements and ensure that quality remains at the centre of what we do.”
Susie Mackenzie, Managing Director of Parklands Care Homes, said, “We are delighted that Jacqui has won this award against such strong national competition. It is a tremendous achievement and well-deserved recognition of the experience, knowledge and dedication she brings to Parklands.
“Jacqui is committed to helping our teams deliver the best possible care and making a difference to the lives of our residents. We are all very proud of her.”
Parklands Care Homes employs around 1,000 people, caring for more than 500 residents.