This week, we’re delighted to shine a spotlight on Accord Business Solutions, a forward-thinking technology partner rooted in helping organisations navigate IT, cybersecurity and digital transformation with confidence and clarity. Find out more in this 2 part blog:
Based in Inverness, Accord supports businesses across the Highlands and beyond, combining strong local insight with deep technical expertise. Our mission is simple but powerful: to help clients grow, innovate and stay ahead of the competition by delivering results-driven solutions that make business easier, more secure and more efficient.
At the heart of Accord Business Solutions is a clear set of values that shape how we work every day. We put people first, treating our clients as long-term partners rather than one-off projects. We stay curious, continually exploring new technologies and better ways of working, and we are inherently collaborative, working closely with our clients, partners and our own team to achieve the best possible outcomes. These principles are more than statements on a page – they underpin every engagement we deliver. We make sure the solutions we provide not only work technically, but genuinely support long-term business success.
Meet Keiron Scott, Managed Service Director
I have been with Accord for around 18 months now. I have spent 30 years in the IT and digital industry working across Public and Private sector.
I absolutely love solving customer problems, building trust in what we can do for them and watching them grow as a business in partnership with us.
Accord will be leveraging its credentials with delivering successful security consultancy services to expand into end to end solutions for our customer base. More and more customers want outcomes rather than specific products and less complexity whilst having higher levels of assurance.
Accord is a one stop shop where the complexity of navigating security products is removed and we simply help secure information and data critical to businesses with our services. From an IT support point of view we will continue our journey towards building our client base. In particular we will be linking our support offerings to the concept of CE+ ready. Effectively helping each new customer build their position to have the peace of mind Accord is in line with the need for ever increasing levels of security alongside fantastic support services. We are actively looking to work with businesses who might be looking for something beyond IT Support, this is where Accord can be the extension of your business, acting as your IT department rather than a supplier.
Meet Dan Reid, Power Platform Director
I have been with Accord for five years. Prior to this, I worked as an Analyst/Developer for a financial services company, where I supported internal operational systems. The part of that role I enjoyed most was delivering value in solutions that had a visible, positive impact on my colleagues. When my team was made redundant as part of an offshoring initiative, I took the opportunity to focus more deliberately on that aspect of the work. While I still engage with technical problem solving from time to time, the most rewarding part of my role is working closely with clients, from identifying their pain points through to seeing their satisfaction when an effective solution is delivered
In 2026, we’re focusing on making our digital services simpler, stronger and more connected for the people who use them. We’ll continue building the Power Platform tools our clients rely on every day, while also bringing in more advanced technology from Azure whenever we need extra power, speed or flexibility.
A good example of this is our new SharePoint User Permission Health Report. SharePoint is still at the heart of it, but we’ve added extra behind the scenes technology to do the heavy lifting. This lets us analyse information in ways that simply weren’t possible with the standard tools, giving clients clearer, more accurate insights without extra manual work.
We’re taking the same approach with system integrations. Instead of separate systems that don’t talk to each other (or require a lot of copying and pasting), we’re helping businesses create smooth, automatic data flows between different platforms, even across different companies. It means processes that once felt disjointed or time consuming can now run end to end with minimal effort. For us and our clients, 2026 is about building solutions that are more connected, more resilient and better prepared for long term growth, while continuing to empower businesses through the Power Platform and Copilot.
For our clients, the result is reduced operational risk, improved system reliability and performance, and more time for owners and leadership teams to focus on strategic growth.
Secure, Reliable IT Foundations
Our core IT services are designed to give organisations the stability, resilience and security they need to grow with confidence. Through our managed IT support offering, we keep systems secure, reliable and performing at their best. With 24/7 monitoring, responsive service desk support, patch management and ongoing strategic guidance, we reduce downtime, prevent issues before they disrupt operations and ease the pressure on internal teams.
We act as a trusted extension of the businesses we support, ensuring technology runs smoothly day to day while continuously improving the IT environment to enable growth.
Our expertise also spans secure cloud migrations and modern workplace solutions built around Microsoft technologies, creating flexible and scalable environments that enhance collaboration and support future ambitions.
From network and infrastructure design to proactive monitoring and rapid issue resolution, we ensure connectivity, servers and core systems remain resilient, well-managed and optimised for performance.
In an increasingly complex risk landscape, our cybersecurity and information security consultancy services are designed to reduce operational risk across endpoints, identities, cloud environments and users. By supporting audit readiness, certification frameworks and ongoing compliance, we help organisations strengthen their security posture with confidence.
Smarter Ways of Working with Microsoft Solutions
Alongside robust IT foundations, we help businesses unlock greater value from their Microsoft platforms, enabling smarter, more connected ways of working.
Through the Microsoft Power Platform, we automate processes, build low-code applications and reduce repetitive manual tasks — improving efficiency, accuracy and productivity. Our solutions integrate seamlessly with existing systems and scale as organisations grow.
With Dynamics 365 CRM, we strengthen customer visibility and sales processes, giving teams a single, accurate view of customers and opportunities. We carefully design SharePoint environments to create structured, collaborative digital workspaces where information is secure, easy to find and simple to share. And through Power BI dashboards and reporting, we transform data into clear, actionable insights that support confident, informed decision-making.
For our clients, this translates into increased efficiency and productivity, stronger collaboration across teams and better strategic decisions driven by improved visibility.
Outcomes That Matter
What sets us apart is our focus on impact. Our approach is not just about implementing technology — it’s about delivering meaningful business outcomes. Whether we are automating manual workflows, strengthening cybersecurity, improving network performance or enhancing reporting and analytics, our work consistently drives greater efficiency, more reliable IT and security support, enhanced collaboration and clearer strategic insight.
Our clients regularly highlight our professionalism, responsiveness and deep understanding of their unique business needs — reinforcing our role as a trusted partner rather than simply a service provider.